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important payment info

 
  • FIRST LESSONS: Payment will be debited from your card before your lesson
  • SUBSEQUENT LESSONS by CARD: Payment will be taken on the day of your lesson
  • BANK TRANSFER PREPAYS (existing students only): Transfers must be made before your lesson

Please check

1. CONFIRMATION EMAIL

*** ONLY APPLICABLE IF BOX TICKED TO 'SUBSCRIBE TO EMAIL NOTIFICATIONS & REMINDERS' ***
(You can change this by logging into your account.)

  • You should receive a confirmation email of your booking.  Please contact us ASAP if you don't, as there may have been a problem with your booking or payment or data settings.
  • Please check your Junk Mail as occasionally these emails go there.  Please add this email address to your contacts to prevent this happening in future.
  • You must login to your account and change your settings if you want to receive these.

2. View Your Account

  • View your Schedule (and cancel lessons)
  • View your Lesson History
  • View your Purchases
  • View or edit your Profile
  • Updated your payment information
  • Update your data preferences

You can also view your account via the 'Log In/Register' page on our main menu.


3. cancellation policy, REFUND POLICY & terms & conditions

Please see our Cancellation PolicyRefund Policy and general Terms & Conditions, or via the links at the very bottom of the page.


4. CONTACT

In case or query, please contact your teacher via the Contacts page.


Thanks for booking with us!  We look forward to working with you.